Job Title: Voids Coordinator
Location: Loughton
Overview
We are currently recruiting for a highly organised and proactive Voids Coordinator to join a busy and fast-paced property team. This is an excellent opportunity for someone with strong coordination and administrative skills, alongside experience in housing, property management, or maintenance operations, to play a key role in minimising void periods and ensuring properties are turned around efficiently and ready for re-let.
Key Responsibilities
- Coordinate the end-to-end voids process from property vacation through to re-let
- Liaise with contractors, surveyors, operatives, and internal departments to ensure void works are completed within agreed timescales
- Raise, schedule, and monitor works orders, ensuring deadlines and budgets are met
- Track progress of void properties and provide regular updates to relevant stakeholders
- Ensure properties are ready for marketing and handover in line with company standards
- Monitor contractor and supplier performance, escalating delays or issues where necessary
- Maintain accurate records relating to void works, costs, compliance, and turnaround times
- Produce reports on void performance, KPIs, and service delivery
- Support continuous improvement initiatives to reduce void loss and improve efficiency
- Ensure all works comply with health & safety regulations and company procedures
Requirements
- Previous experience in a voids coordination, repairs, property, or maintenance role
- Strong organisational and coordination skills with the ability to manage multiple priorities simultaneously
- Excellent communication and stakeholder management skills
- Ability to work in a fast-paced environment and meet strict deadlines
- Good IT skills, including Microsoft Office and property management systems
- Proactive approach with strong attention to detail and problem-solving ability
Desirable
- Experience within social housing, housing association, or residential property sectors
- Knowledge of repairs, maintenance, and voids processes
What’s on Offer
- Supportive and collaborative working environment
- Opportunity to develop within a growing property team
This role would suit someone who thrives in a coordination-focused position and enjoys working in a dynamic environment where no two days are the same.
