Repairs Manager
Southampton
My client is an innovative, and award-winning Social Housing Repairs & Maintenance Contractor who are looking for a Repairs Manager to join their team based in North London. The key function of this role is to manage the team of Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.
Key Responsibilities

  • Additional duties include:
  • To lead and ensure the efficient management of the reactive repairs and maintenance of our client’s properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
  • Ensure that all activities undertaken meet the client’s business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
  • Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst always promoting and championing our client’s values and standards. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
  • To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
  • Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

QUALIFICATIONS
NVQ Level 2 or equivalent in relevant trade (Essential) SSSTS Health and Safety (Desirable)IOSH
Managing Safely or equivalent (Essential)
EXPERIENCE

  • 3+ years’ experience of supervising of maintenance repairs/project works (Essential)
  • 2 years’ experience of working in the Education sector environment (Desirable).
  • 3+ years line management experience (Essential)
  • 5+ years relevant trade experience (Essential)
  • 5 years’ experience of working in a Building Maintenance environment. (Essential)

For a detailed job spec can you call george on 02309096900

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