Job Description: Repairs Contract Manager
Position: Repairs Contract Manager
Location: East London
Salary: £55,000 + Car Allowance
About the Role
We are seeking an experienced a Contract Manager to oversee our disrepair and maintenance operations in the social housing division. Operating out of our head office in East London, you will be responsible for driving high-quality service delivery, ensuring robust financial performance, and maintaining exceptional health and safety standards. This role requires a strategic thinker who can seamlessly transition from high-level contract mobilization to day-to-day KPI management.
Key Responsibilities
- Contract & Operations Management: Lead contract mobilization phases and ensure the efficient, effective day-to-day delivery of maintenance services.
- Financial & Commercial Acumen: Monitor contract profitability, utilize Schedule of Rates (SOR) codes, and assist with pricing works to ensure delivery remains at profitable levels while maximizing “Best Value.”
- Performance & KPIs: Manage, track, and report on contract-specific KPIs to ensure service delivery meets or exceeds client expectations.
- Compliance & Legislation: Translate housing maintenance and property management legislation into practical, on-the-ground working practices.
- SHEQ Leadership: Uphold a high level of Safety, Health, Environmental, and Quality (SHEQ) awareness across all managed contracts and sites.
- Procurement: Navigate and support the housing sector’s procurement processes efficiently.
Knowledge, Skills & Experience
Essential
- Industry knowledge: Strong repairs and disrepair background with an understanding of all aspects of social housing day to day maintenance.
- Operational Capability: Proven track record in undertaking successful contract mobilizations and managing delivery KPIs.
- Procurement Knowledge: Familiarity with the housing sector’s procurement lifecycle and processes.
- Safety Conscious: High level of SHEQ awareness and commitment to safe working practices.
Desirable
- An understanding of current housing maintenance and property management legislation, with the ability to translate it into operational practice.
