Call Handler – Temp to Perm (6 Months)
Pay: £16.22 per hour (weekly pay)
Hours: Monday-Friday, 8:00am-5:00pm
Location: On-site
Contract Type: Temporary to Permanent
We are currently recruiting for an experienced and professional Call Handler to join a busy and fast-paced team. This role offers the opportunity to secure a permanent position after a successful 6-month temporary contract.
Key Responsibilities:
-
Handling high volumes of incoming calls in a professional and timely manner
-
Providing clear and accurate information to customers and internal teams
-
Logging and maintaining call details on internal systems
-
Escalating queries where appropriate
-
Delivering a consistently high standard of customer service
-
Meeting call handling targets and KPIs
Requirements:
-
Previous call handling or customer service experience
-
Excellent verbal communication and listening skills
-
Strong attention to detail and accuracy
-
Confident using IT systems and learning new processes
-
Ability to work well under pressure in a fast-paced environment
-
Professional, positive, and reliable attitude
What’s on Offer:
-
£16.22 per hour with weekly pay
-
Monday to Friday working pattern
-
Opportunity to secure a permanent position after 6 months
-
Full training and support provided
