Learning & Development (L&D) Coordinator
- Leatherhead, Surrey
- £30,030.00 per annum
We are seeking a highly organised and proactive Learning & Development (L&D) Coordinator to support the delivery and administration of learning initiatives across the business. This role is ideal for someone with experience in L&D, HR administration, or training coordination who enjoys managing multiple priorities while ensuring compliance and accurate record keeping.
As the L&D Coordinator, you will play a key role in coordinating technical and compliance training, managing learning systems, maintaining training records, and supporting apprenticeship programmes. You will work closely with internal stakeholders to ensure training activities are delivered efficiently and that all qualification renewals are planned and completed on time.
Working Pattern
- Hours: Monday to Friday, 8:00am – 4:00pm
- Hybrid Working: Following the successful completion of your training and onboarding period, this role offers a hybrid working pattern of 3 days in the office and 2 days working from home.
- Essential office days: Tuesday and Wednesday, with the third office day to be agreed in line with business needs.
Key Responsibilities
- Coordinate and deliver basic technical and system (PDA) training in line with training plans.
- Prepare training materials and ensure learners have the appropriate information, access, and prerequisites before attending training.
- Record attendance, assessment outcomes, and training completions accurately.
- Administer the organisation’s e-learning platform, including user access, learner support, and content availability.
- Monitor training completion rates and produce regular progress reports.
- Track occupational qualification renewals, ensuring expiry dates are monitored and renewal activities are scheduled well in advance.
- Coordinate bookings, joining instructions, and confirmation of completed renewals while escalating potential compliance risks where necessary.
- Provide administrative support for apprenticeship programmes, maintaining learner records, milestone tracking, and communication with apprentices, managers, and training providers.
- Coordinate the annual issuing of professional certification cards, maintaining accurate records and liaising with internal stakeholders to ensure eligibility requirements are met.
- Support the development and maintenance of training materials, user guides, and learning content while ensuring version control is maintained.
What We’re Looking For
We’re looking for someone who is detail-oriented, organised, and confident working across multiple systems and stakeholders. The successful candidate will have:
- Experience in an administrative or coordination role within Learning & Development, HR, or training.
- Experience delivering basic training or user guidance.
- Strong administrative skills with experience maintaining accurate records, monitoring renewals, and tracking compliance data.
- Confidence using digital learning systems, including Learning Management Systems (LMS) or e-learning platforms.
- Experience supporting apprenticeship programmes.
- Excellent organisational skills with the ability to manage competing priorities and deadlines.
- Strong communication skills with the ability to explain training requirements and compliance expectations clearly.
- Experience creating basic learning materials, guides, or training resources.
Desirable
- A qualification in Business Administration, HR Support, or a related discipline.
- Experience supporting qualification renewals within a regulated or technical environment.
- Additional Health & Safety certifications such as Display Screen Equipment, Fire Warden, or First Aid at Work.
