Job Title: Operations Manager – Responsive Repairs
Location: Loughton
Salary: £60,000 – £65,000 + Car Allowance
Full-Time | Permanent
Our Responsive Repairs team is growing, and we’re on the lookout for an experienced Operations Manager to help lead the way.
We’re looking for someone with a strong background in reactive repairs and voids delivery, ideally gained within a main contractor working in the housing sector. You’ll play a key role in overseeing multiple delivery models, working closely with commercial teams to ensure high performance, best value, and excellent client service.
What You’ll Be Doing:
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Leading and managing the day-to-day delivery of reactive repairs and voids
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Ensuring successful performance across several live contracts
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Driving operational efficiency and service quality
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Collaborating closely with commercial, client and delivery teams
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Ensuring compliance with health and safety, policies, and procedures
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Monitoring KPIs and interrogating performance data to improve results
About You:
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Minimum 5 years experience with a main contractor, ideally in the housing sector
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Strong leadership and people management skills
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Confident using Microsoft Project and Excel Trackers
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Excellent data analysis and performance improvement abilities
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Strong H&S knowledge and client engagement skills
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Full UK driving licence
If you feel like this role if for you, please apply directly or email –
