Job Title: Operations Manager
Location: South West London
Salary: £80,000 + Car
Overview
We are seeking a highly skilled and experienced Operations Manager to oversee a multi-million-pound contract focused solely on reactive repairs in South West London/Surrey. This role involves managing a well-established team, ensuring smooth operations, and driving efficiency across the contract.
Key Responsibilities
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Oversee and manage the delivery of repairs and voids contracts across South West London and Surrey, with a large patch in KT/TW postcode areas.
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Lead and support the Contract Management team, ensuring clear communication and effective delegation.
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Manage a structured team including a Contracts Manager, Repairs Manager, and four Supervisors.
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Work closely with a large scheduling team to ensure efficient workflow and service delivery.
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Focus on delivering reactive maintenance while also contributing to the development of a South Coast hub.
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Support expansion efforts into Surrey and Hampshire, including Crawley, Portsmouth, Worthing, and surrounding areas.
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Drive strategic growth across London, identifying new opportunities and improving service delivery.
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Ensure contractual compliance, high service standards, and cost-effective operations.
Requirements
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Proven experience in operations management within a Tier 1 Maintenance Contractor.
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Strong leadership skills with experience managing multidisciplinary teams.
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Excellent understanding of repairs and voids management.
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Strategic mindset with a focus on expansion and operational efficiency.
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Ability to build and maintain strong relationships with key stakeholders.
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Full UK driving license (company car provided).
