Job Title: Housing Admin
Location: Chatham, Kent
Salary: £27000-£28000
Contract Type: Temp to Perm
About this role:
In this varied role, you’ll keep key activity moving: from cases, repairs and inspections to contractor liaison, customer communications, records, purchase orders, compliance updates and reporting.
Working pattern: 5 days in the office until you are confident in the role, with opportunities to work from home thereafter.
Role Purpose:
You’ll triage and process cases, maintain accurate housing and asset records, manage inboxes, and work with colleagues and contractors to support timely action on housing hazards.
Key responsibilities include:
- Triaging and processing cases
- Maintaining accurate housing and asset records
- Managing inboxes and responding to enquiries
- Liaising with contractors and colleagues to support timely action on housing hazards
- Raising and tracking purchase orders
- Supporting repairs and inspections activity
- Handling customer communications
- Updating compliance information and producing reports
About You:
You’ll be organised, detail-focused and customer-minded, with strong administration skills and the confidence to communicate clearly with colleagues, contractors and stakeholders.
Essential skills and experience
- Strong customer service, written and verbal communication skills
- Good numeracy, literacy, IT and problem-solving skills
- Ability to prioritise, meet deadlines and maintain accurate records
Desirable
- Housing sector or Keystone experience would be an advantage
Job Title: Housing Admin
Location: Chatham, Kent
Salary: £27000-£28000
Contract Type: Temp to Perm
